Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE REGISTERING, BROWSING, DOWNLOADING OR USING THE SITE. BY USING THE SITE OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS SET FORTH BELOW INCLUDING AND ADDITIONAL GUIDELINES AND FUTURE MODIFICATIONS THAT WE IMPLEMENT FROM TIME TO TIME. IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS OR DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY REFRAIN FROM USING THE SITE AND IMMEDIATELY TERMINATE YOUR USE OF THE SERVICES.

The Terms and Conditions (as may be amended from time to time) is a legal contract and an agreement between you, an individual customer,member,user, or beneficiary of this service of at least 18 years of age ("You"), and 121recharge.com (together with its subsidiaries and other affiliates, "us", "we", "121recharge" or "121recharge"), regarding your use of our prepaid mobile/DTH recharge services (known as "Service") to purchase prepaid mobile/DTH recharge (known as "Recharge") and related Services on our website www.121recharge.com (known as the "Site"). 121recharge.com reserves the right, at its sole discretion, to revise, add, or delete portions of these terms and conditions any time without further notice which shall be your responsibility to visit from time to time inorder to stay abreast of any changes that the "Site" may introduce. The services hereunder are offered by 121recharge.com owned and operated by Futuristic technologies private limited.

The customer of 121recharge.com can access the website only if he follows the terms and conditions of use. The web-sites constitute the binding acceptance of these Terms, including any modifications that the site makes.

121recharge.com is not liable to the customer or any third party for taking any of the following actions.

  • 1. The site can restrict, suspend, or terminate the access to the services at any point.

  • 2. It can postpone, amend, or cease any part of its services.

  • 3. Any material the customer submits to its web-site for any reason can be refused, moved, or removed.

  • 4. The site can deactivate or delete your accounts and all related information and files in your account.

  • 5. It can establish general practices and limits with concern to its web-sites.

Once you submit your registration form, you automatically accept the Terms and Conditions of Service.

Eligibility

The user should be at least 18 years of age or over for registering and availing the services of 121recharge.com. He/she has the authority to abide by the terms and conditions of this agreement. The user shall not impersonate any entity, or falsely misrepresent identity, age or affiliation with any person or entity. The site has the full authority to terminate registration of the user and any content or information that he/she has posted on the site. It can also prohibit the user from using/ accessing the service or the site including any portion, aspect or feature of the service or the site for any reason which includes the reasons stated above, at any time in its sole discretion.

Registration

The user agrees to provide precise and current information about him/her, prompted by the registration form of 121recharge.com. He/she agrees to maintain the security of his/her password and identification. The user should be able to promptly update the Registration Data, and any other information he/she provides to the site to keep it precise and updated.

The user agrees that the registration does not guarantee continued or continuous service and also acknowledges that the site may terminate the registration at any point of time with or without notice.

If 121recharge.com suspects that the information provided by the user is false and inaccurate, it has the right to delete any information and refuse any future use. During the process of registeration, the user will choose a password and takes full ownership for maintaining the confidentiality of the password and account. He/she is fully responsible for all activities that occur while using their password or account. The user should notify the site immediately of any unauthorized use of their password or account or any other breach of security. 121recharge.com is not liable for any loss that may be incurred by the user as a result of unauthorized use of their password or account, either with or without their knowledge.

Limited User

The user agrees not to sell trade or resell any portion of the service. The user is notified that the website is not for commercial use but specifically meant for personal use only.

Proprietary Rights

Any content on the 121recharge.com that includes text, graphics, pictures, video etc. are the proprietary property of the site. Utilizing the site content without any prior written permission, is strictly prohibited and will terminate the registration granted herein.

Fees

121recharge.com doesn’t charge any fee for membership. It reserves the right to later charge a fee for the prepaid/postpaid services provided on the website. The user is intimated of the same by giving him/her a reasonable notice on our website or sending a personalized mail via email.

Quality of Service

121recharge.com agrees to provide its customers prepaid products at the press of a button. The site is solely responsible to connect you with a mobile operator. It is not liable for any non-performance of a service like failure of a recharge at operator’s discretion. Even though the site investigates the cause of non-performance with all parties involved, no refunds will be made to your account balance unless it is clearly established that 121recharge.com was responsible.

Pricing

The prices stated on 121recharge.com are in Indian Rupees (INR). Additional surcharge like Taxes and shipping and packaging charges shall also as applicable.

Cancellation of Recharge Order

If the recharge order placed by the customer does not fulfill these Terms and Conditions of Service, the site reserves the right to cancel the recharge order. You will be notified about the action through the email.

Delivery of Recharge Order

121recharge.com has a commitment to deliver your recharge order within the specified time period. The site is not responsible if there is any delay in delivery due to unforeseeable and unavoidable reasons. It is not responsible for delivering the recharge order at wrong number/subscription, if the number/subscription specified at the time of ordering is incorrect.

Credit card payment

121recharge.com agrees that it will not store any credit card information in our database without your permission. It will not be responsible for any issues arising out of payment gateway dysfunction. We are not liable whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Change in Terms and Conditions

121recharge.com reserves the right to alter these terms and conditions of service for any reason by giving the customer a reasonable notice either through our website or via email. Such modifications or amendments will be effective once the notice is served.

Termination of Agreement

The site reserves the right to terminate this agreement at any time. It may move, change, suspend or conclude any part of the services provided. It can terminate your membership and remove all the content in your account of Violation of terms and conditions of service and Violation of any governing policy or law.

Security

Passwords or secret codes for using services provided by 121recharge.com are for the customer’s personal use. You are requested not to share these security codes with anyone. You are also responsible to keep these security codes confidential and will be responsible for any act and/or statements originated from the misuse of these security codes. If any loss or theft of these security codes are misused in any manner, you may inform 121recharge.com.

Billing and Payment
  • 1. Users shall pay the Service Charges prescribed by 121recharge.com in the form and manner prescribed. At its discretion, it may change, amend, increase, or reduce the Service Charges without prior intimation to the Customer.

  • 2. 121recharge.com reserves the right to levy a surcharge upon any amount spent/utilized by the user using 121recharge.com cash services.

  • 3. To gain information about the schedule of charge(s), please refer the company.

  • 4. 121recharge.com does not promote endorse, promote, or warrant any goods or services that might be bought availed using 121recharge.com.

Disclaimer

121recharge.com has the right to suspend or cease the operation of the website for any reason without giving any prior notice. It reserves the right to change the content on the website, and suspend or change the product or service offered by the website. In any mentioned case, you will use the website at your own risk. 121recharge.com is not responsible for any loss or damage.

Limited Warranty

121recharge.com provides efficient, reliable, timely and satisfactory service to the best of its resources and skills. It has no warranty that the website will be uninterrupted, error free, virus free or free from any malicious content.

Refunds

If you are not satisfied with the quality of service(s) offered, please contact our customer care at ([email protected]) within two weeks of receipt.

Feedback

You agree to report any abuse of these terms and conditions of service, or complaint at [email protected].

Links to Third Party Sites

121recharge.com includes links /references to other web sites or services exclusively to give convenience to users. However, it does not endorse reference sites, products, any kind of information or services that might be accessible through Reference Sites. Additionally, the user’s business participation with respect to promotions found on either through the site or services are solely between the user and that particular entity. Access to any information, materials, products, and services which are available through reference sites is solely at the user’s own risk.

Indemnification

By agreeing with the terms and conditions, the user hereby agrees to indemnify, and hold 121recharge.com; its directors, employees, contractors, affiliates, officers, agents, third party suppliers, licensors, and partners. Any violation by the user of the Terms and conditions, or any breach of the representation, warranty, and agreement made by the user gives the right to 121recharge.com to assume the exclusive defense and control of any matter, whatsoever. The user also further agrees to co-operate 121recharge.com’s defense and settlement of these claims. It would use reasonable efforts to notify the user of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it.

Information Technology Act & Indian Laws

The user expressly undertakes to submit to the jurisdiction of statutory authorities for any violation of the IT act and other laws. He/She also agrees and undertakes to abide by the Information Technology Act or any other regulations of India.

Copyrights and Trademark Information

121recharge.com is the property of the respective holders. The logos and banners are trademarks of the site that can not to be used in any manner whatsoever without the approval of the content featured in the Website. Without prior permission, the user is not permitted to display or use these in any form or manner.